Frequently Asked Questions
Discover everything you need to know about our personalized skincare solutions.
How can I determine which Biologique Recherche products are right for my skin?
Biologique Recherche products are highly concentrated and require a specific methodology. We recommend completing our online Skin Instant consultation or visiting an authorized center for a professional analysis.
What is the correct way to apply Lotion P50?
Lotion P50 should be applied twice daily after cleansing. During the first week, apply with a dampened cotton pad using upward patting motions. Once your skin acclimates, you may use a dry cotton pad.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Do you offer international shipping?
Currently, we ship to select countries. Please check our shipping policy page for a full list of available regions and associated customs fees.
What is your return policy for opened products?
Due to the specialized nature of our formulations and hygiene standards, we only accept returns on unopened and unused products in their original packaging within 14 days of delivery.
Are your products authentic?
Yes, we are an authorized retailer of Biologique Recherche. Every product is sourced directly from the manufacturer in France to ensure potency, safety, and authenticity.